Organization & Change Management

The alignment of a company’s organisational components with its strategy is a prerequisite for success. Our expertise in designing new operational models, structures and systems enables us to support our clients in delivering results in line with shareholder expectations and customer needs.

We develop appropriate organisational structures and key operating procedures.
We evaluate business processes and redesign them to fit an organisation's strategy and dynamics.
We design state-of-the-art management systems to support and monitor performance.
We design effective Key Performance Indicators (KPIs) and related systems, appropriate for measuring performance and fostering a high efficiency culture.
We manage complex transition programmes so as to ensure lasting change and smooth implementation of new structures, processes and systems.

Our key areas of expertise include:

Organisational architecture
Process design
System design
Pay & performance
Transition management

Indicative engagements

Review of operations for a petroleum firm

We reviewed and benchmarked the support operations for a leading player in the petroleum sector, designed a new organisational structure which was better aligned to the business model and set up new corporate/business support architecture. Our in-depth definition of the new organisational support covered structure, processes and systems. A detailed implementation and communication plan was put together for roll out.

Design of new production management and costing system for a commercial manufacturer

We designed a new production management and costing system for one of the world’s largest commercial refrigerator manufacturers. These systems were developed initially for the company’s flagship plant and subsequently for roll out across the group. As a result, production lead times and stock levels were reduced by as much as 50% for some product lines.